Frequently Asked Questions

No, WES does not provide language translations. WES requires official word-for-word translations of documents in other languages, which WES evaluators verify in the course of credential evaluations.

Our Academic Services unit is always on call to answer questions and provide information and assistance about WES Evaluation Reports.

Each WES Evaluation Report contains information that candidates can use to contact WES. We review and provide written responses to all questions from candidates.

If any document submitted for credential evaluation is confirmed to be inauthentic, WES cancels the application and notifies the candidate, as well as any institution or organization the candidate has designated as a WES Evaluation Report recipient.

In most cases, the candidate pays WES directly. Academic institutions and other organizations may also pay for WES Evaluation Reports.

A WES Evaluation Report is completed within seven (7) business days of our confirmation and review of the required applications, documents and fees. A credential evaluation may take longer if additional verification or information is required.

Completed WES Evaluation Reports are sent to the candidate, as well as any institution or organization the candidate has designated as a recipient.