Current Average Processing Times*

Document by Document (DxD)

3 days or less

Course by Course (CxC)

7 days or less

Educational Credential Assessment (ECA for IRCC Canada)

5 days or less

Processing times may vary. Processing starts once all documents have been received, reviewed, and accepted by WES and payment has been made in full.

Contact Us | U.S. Evaluation

Representatives are available Monday through Friday, from 9:00 a.m. to 6:00 p.m. EST.

If possible, please include your WES Reference Number. This will likely expedite your request.

WES Applicants

Log in to My Account. Click on the help widget and then click on “Contact us” button to access the form. This will help us quickly provide answers for you.

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I Do Not Have a WES Reference Number

If you have questions about applying for a credential evaluation, or if you would like to learn more about WES services and resources, please reach out to us here. Click on the “Contact us” button within the help widget to access the form.

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Visit the Help Center

Find answers to Frequently Asked Questions (FAQs) in the Help Center. Take a look; your solution might be available here.

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Telephone: (+1) 800.361.3106 | Fax: (+1) 212.739.6100