World Education Services- Canada: Contact Us

WES Document Requirements

WES has specific instructions for submitting documents that are based on your country of education. You must carefully follow the instructions so that your evaluation can be completed without delay. For details, see document requirements.

Check Your Status

To check the current status of your evaluation, visit your account. Here you will view the same information as our customer service representatives.

Modify Your Order

Update personal information or modify your order. Visit your account.

Track Your Documents

To track the delivery of your documents, go to your account.
It can take up to 24-48 hours for WES to review your documents and update your account.

Federal Skilled Worker Program (FSWP)

For questions regarding the ECA application, please see FSWP Frequently Asked Questions. FSWP applicants can also review the FSWP Updates page.

WES staff cannot answer questions regarding immigration and/or eligibility for FSWP. If you need information regarding eligibility for the FSWP, please refer to the CIC website.

Contact Us

WES conducts its services electronically and by mail.
Walk-in service is not available.

To protect your privacy, please do not include credit card numbers in your correspondence.

* Required Fields

Email: *
Confirm Email: *
First Name: *
Last Name: *
Phone: *
Country of Education: *
WES Reference Number:
Select your question category: *
Date of Birth: *
Your Question: *

Write the characters in the image above *

Please do not send multiple emails as they clog the system and slow down response time for everyone. Our office is experiencing an unusually high volume of calls and emails, please check your status online to avoid wait times. Note that it can take up to 24-48 hours for WES to review your documents and update your account. Your questions may also be answered by reading the Frequently Asked Questions (FAQ).

FSWP applicants can also review the FSWP Updates page.

Postal and Courier Address World Education Services 2 Carlton Street, Suite 1400 Toronto, Ontario M5B 1J3 Canada	Documents must be mailed or sent by express courier. Walk-in service is not available.

Contact Us FSWP Applicants call (+1) 416-972-0070 For all other calls call 1-800-937-3899 (CA only) Fax: 416-972-9004

WES Document Requirements

Check Your Status

Modify Your Order

Track Your Documents

Federal Skilled Worker Program (FSWP)

Contact Us

Postal and Courier Address

Contact Us