For questions regarding the ECA application, please see FSWP Frequently Asked Questions. FSWP applicants can also review the ECA Information page.
WES staff cannot answer questions regarding immigration and/or eligibility for FSWP. If you need information regarding eligibility for the FSWP, please refer to the CIC website.
WES has specific instructions for submitting documents that are based on your country of education.
You must carefully follow the instructions so that your evaluation can be completed without delay. For
details, see document requirements.
To check the current status of your evaluation, visit My Account. Here you will view the same
information as our customer service representatives.
Update personal information or modify your order. Visit My Account.
To track the delivery of your documents, go to My Account.
It can take up to 72 hours for WES to review your documents and update your account.
WES conducts its services electronically and by mail. Walk-in service is not available.
To protect your privacy, please do not include credit card numbers in your correspondence.
World Education Services
2 Carlton Street, Suite 1400
Toronto, Ontario M5B 1J3
Telephone: (+1) 416-972-0070 (CA only)
Due to the high volume of inquiries regarding the ECA, there are long delays on the telephone. We recommend using the form above for faster assistance.
Please check your status online to avoid wait times.